Contacting elected officials

Contacting elected officials is one of the most direct and effective ways to participate in democracy. Whether you want to voice support or opposition to legislation, request help with a government agency, or share concerns about local issues, representatives at every level of government — federal, state, and local — are accessible to constituents.

9 steps across 1 sections

1. Steps Process

  • Identify your representatives — Use usa.gov/elected-officials to find officials at every level. Enter your address to find your US Senators, US Representative, state legislators, governor, and loca...
  • Choose your issue — Focus on one specific issue per communication. Research the issue, know the bill number if applicable, and understand the official's current position.
  • Select the most effective contact method — In order of impact: (1) In-person meeting at the local district office, (2) Phone call to the district or DC office, (3) Personal letter or email, (4) Att...
  • Craft your message — Start by identifying yourself as a constituent with your full name and address. State the specific issue or bill number. Share a brief personal story about how the issue affect...
  • Make a phone call — Call the district office (closer to the official) or DC office. You will likely speak with a staffer who logs your position. State your name, that you are a constituent, the iss...
  • Write a letter or email — Use the official's preferred contact form (usually on their website). Personalize your message — original letters are far more impactful than form letters. Use proper salu...
  • Request an in-person meeting — Contact the scheduler at the district office to request a meeting. Prepare a one-page leave-behind document summarizing your position. Bring personal stories and data.
  • Follow up — Send a thank-you note after meetings or positive votes. If the official voted against your position, respectfully express your disappointment and reiterate your case.
  • Build an ongoing relationship — Attend town halls, engage regularly on issues, and maintain contact. Officials pay more attention to constituents they hear from repeatedly.

Common Mistakes

  • Not identifying as a constituent
  • Being too general
  • Being rude or threatening
  • Only contacting when upset
  • Assuming social media is sufficient

Pro Tips

  • Staffers are the gatekeepers and influencers
  • Call during business hours (9 AM - 5 PM) for the best chance of reaching a st...
  • Handwritten letters stand out in an era of email and form letters and are mor...
  • Town halls and community events are excellent opportunities for face-to-face ...
  • Coordinate with others in your community to have multiple people contact the ...

Sources

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